Please make your purchases with confidence. The staff at the studio will do their absolute best to ensure that you make the right purchase for your needs, and we simply request your respect for the value of our services. Please inform us ahead of time if you are unable to attend a workshop as there are limited spots available. If you are unable to attend your class or workshop, or if you are not satisfied with your purchase, please review the following policy for refunds:
Workshops, Registered Classes & Advanced Teacher Training
A Cancellation made over 30 days prior to the start date of a workshop, registered class, or advanced teacher training may receive a refund with a 20% administration fee deducted.
Cancellations made less than 30 days will not be refunded, however we are happy to place a credit for the full balance paid onto your account. This credit on account can be used for any future purchases.
Memberships & Passcards
Refunds may be provided for memberships and passcards no more than 14 days after the date of purchase. Please note that the refund will be the full amount of the purchase less the drop-in rate of any classes taken and a 20% administration fee.
There are no refunds on single drop-in sessions
There are no refunds on retail purchases. You may recieve a credit on account up to 30 days after purchase if purchase is returned in the same condition it was purchased in with tags attached
All refund requests must be done by emailing email@example.com, refunds cannot be processed by front-desk staff.